DISCLAIMER
Most items are available in 14k gold, price available upon request. Contact info@sabinajewelry.com for more information. Please note that while most items are available in stock, others are made to order and will ship within 1-2 weeks of receipt of order unless otherwise noted. If a rush order is needed please contact info@sabinajewelry.com
Sabina Jewelry strives to provide accurate, up-to-date information on pricing, materials and services on this retail site. However, Sabina Jewelry reserves the right to make modifications to the site or information at any time, for any reason. Sabina Jewelry also reserves the right to refuse or cancel orders at any time, including but not limited to orders containing incorrect pricing or product descriptions, orders in which Sabina believes the customer has violated applicable law, and/or orders we believe are harmful to the Company. Sabina also reserves the right to limit the quantity of items ordered by a retail customer. Sabina is not responsible for any external shipping delays. Sabina has sole discretion with regard to filling or canceling orders, and the applicability of additional fees.
MATERIALS
All pieces are made in either 14k gold fill, sterling silver, or 14K gold upon request. All earrings are sold with interchangeable removable lever-back unless stated otherwise. Closed lever-backs are available upon request. We design with precious, semi-precious stones, Tahitian pearls, geodes and shells. Stones may be dyed or treated, and will vary in color, size and shape. Stones, Tahitian pearls, geodes and shells vary depending on quality and availability. Substations may be made if stones, Tahitian pearls, geodes and shells are available or are of poor quality. Stones, Tahitian pearls, geodes and shells frequently include natural variations such as inclusions that may be mistaken as cracks or flaws. We always take care to make sure the color looks its best in your chosen design. The description of stones represents the color of stones and may not be the actual stones being used. Please allow for variations in your jewelry.
All jewelry is made to order, with love, right here in Steamboat Springs, CO!
PRODUCT CARE INSTRUCTIONS
Each piece of Sabina jewelry is handmade and should be treated with care. To maintain the luster of the gold fill and sterling silver wipe each piece with a soft jewelry or polishing cloth gently after wear. Stones, Tahitian pearls, geodes and shells may be washed from time to time to maintain shine using soap and water.
Gold filled is an actual layer of gold pressure bonded to sterling silver. It is not to be confused with gold plating as fill literally has 100% more gold then gold plating. Gold fill is much more valuable and tarnish resistant if taken care of properly. Most people who can wear gold can wear gold filled without worries of any allergic reaction to the jewelry. Gold fill is an amazing and affordable alternative to solid gold. Humidity is the enemy, if possible, seal and store in an airtight plastic baggie. Never use abrasive chemicals or products to clean your jewelry. Any alcohol based products can tarnish the gold plating it is best to use polishing cloth to gently remove tarnish. Over time the gold plating with start to wear, this is the normal wear and tear process and is not the result of a manufacturing defect.
PAYMENTS
We accept Visa, Master Card, and American Express.
You can shop at www.sabinajewelry.com with confidence. We have partnered with PayPal, a leading payment gateway since 1998, to accept credit cards and electronic check payments safely and securely for our customers.
The PayPal Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. Sabina Jewelry accepts no responsibility for insuring PayPal security of customer privacy. Any purchaser from Sabina Jewelry understands that Pay Pal is a separate entity from Sabina Jewelry. Such purchaser understands that purchasing any item from Sabina specifically indemnifies Sabina Jewelry and its agents from all liability associated with consumer fraud, identity theft, or other breach of customer privacy or other breach otherwise associated with the payment through Pay Pal.
RETURNS
Sabinajewerly.com will accept items for return, exchange for store credit only within 10 days of receipt of item. Items must be returned in new and unworn condition. Returns will not be accepted without a return authorization number. Please contact info@sabinajewelry.com for a return authorization number. We will gladly exchange pieces if the incorrect item was ordered; however, you are responsible for the prices differences plus return shipping. We cannot refund shipping charges on returned items. We suggest you insure your package for the full value of the merchandise and return it using the delivery service of your choice. Items received as gifts may be exchanged for another item of equal value. Sabina Jewelry does not accept responsibility for packages we do not ship ourselves. Sale items are non-returnable.
In order to obtain a return authorization number, a written request must first be made via email to: info@sabinajewelry.com. If you attempt to return a product outside this process, your exchange/repair may be delayed or refused. Sabina Jewelry does not accept responsibility for return items that do not have an authorization number issues by Sabina Jewelry.
REPAIR POLICY
We will happily repair any item purchased through sabinajewelry.com free of charge within 6 months of purchase. Items purchased over 6 months ago are subject to a repair and shipping fee. Fee is contingent upon the nature of repair and availability of material. Items purchased through other retailers must be returned for repair to the store where the item was purchased and is subject to their individual store policy. Repairs will not be accepted without a repair authorization number. Please contact info@sabinajewelry.com for a repair authorization number.
MODIFYING AN ORDER
Once an order is placed, please be advised that any modifications to the order (such as a change in stone choice, metal choice, or a cancellation) must be made within 24 hours of placing the order. Additional fees may apply to change orders. Please make those requests in writing to info@sabinajewelry.com
PRIVACY POLICY
Here at Sabina Jewelry we are committed to protecting the privacy of our site visitors and customers. The Sabina team members fully appreciate and respect the importance of privacy on the Internet. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you.
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
Any information we collect is used to provide you with a better shopping experience and to allow us to complete orders. We will occasionally send new product information, product updates and upcoming sales via email or US mail. Our mailing list is limited to those customers who wish to receive information about our brand and promotions. If you prefer not to receive these promotional mailings you may manage your email preferences here.
DISPUTES
Sabina Jewelry is committed to providing high quality custom made jewelry for our clients. Our policies are aimed to provide such artistry, satisfaction and quality product so that our clients will continue to desire our unique jewelry. We will always strive to correct any miscommunications, or incorrect orders in accordance with our policies provided herein and as updated at the sole discretion and publication of Sabina Jewelry. Any dispute arising out of a bona fide transaction with Sabina Jewelry or its sanctioned Agents is subject to the jurisdiction of the Routt County District Court, State of Colorado. By purchasing Sabina Jewelry products the purchaser or recipient of the product submits to the Colorado Jurisdiction, (Routt County District Court). All disputes shall be mediated at the expense of the purchaser of Sabina Products, prior to any case filing where Sabina Jewelry, or its agents, is a party. Sabina Jewelry is entitled to the reimbursement of all legal fees expended and costs, including but not limited to attorney fees, paralegal and administrative costs, filing fees, process service fees, copy fees, postage, communication and technology fees, whether incurred in the course of litigation or without the necessity of court or jury trial or hearings, or mediation. Sabina Jewelry is entitled to the costs of collection associated with the need to collect such aforementioned costs or fees.