Frequently Asked Questions

Orders

How Fast Do Orders Ship?

We will begin working on processing your order as soon as we can. Some of my pieces are only made when ordered, or require some finishing touches.

Most pieces usually ship in 1 - 3 business days. In rare cases, it may take up to 7 business days.

Once the items ship, there are three options for shipping speeds (see below).
What Shipping Options Are There?

Sabina Jewelry will always process, package, and hand your order to the shipper as fast as we can. In addition, we offer 3 different shipping classes with faster delivery times.

  1. Our basic Economy Shipping method uses USPS Ground Advantage.
  2. Our Standard Shipping method will arrive in 3 days or fewer after being shipped.
  3. Our Express Shipping method will arrive in 2 or or fewer days after being shipped.
Why has only part of my order shipped?
Can I see any of the products in person?

Returns and Exchanges

What is your return policy?
Are there exceptions to your return policy if I'm buying something as a gift?
How do I exchange for a different size?
There's a problem with my order, how can I get it fixed?

Materials and Quality

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